In today’s healthcare environment, where patient safety and medical quality are highly prioritized, systematic methodologies play a crucial role in driving clinical improvement. The FOCUS-PDCA approach, a quality management tool that integrates problem identification with continuous improvement, provides a clear and structured framework that helps clinical teams effectively identify root causes and develop targeted strategies.

The FOCUS phase (Find, Organize, Clarify, Understand, Select) emphasizes identifying processes in need of improvement within clinical settings. Through cross-departmental collaboration, process mapping, and data analysis, teams can clarify the current situation and key contributing factors. The subsequent PDCA cycle (Plan, Do, Check, Act) then facilitates the implementation of specific action plans, enabling ongoing verification and optimization of improvement outcomes.

This presentation will share real-world cases illustrating how healthcare organizations apply the FOCUS-PDCA methodology to advance quality improvement projects—from early-stage problem definition, data collection and analysis, to implementation and follow-up evaluation. The talk will highlight the importance of clinical staff engagement, data visualization, and interdepartmental communication and coordination. Through this systematic approach and practical experience sharing, the session aims to help medical institutions establish a replicable and sustainable quality improvement model, thereby enhancing healthcare service quality and patient safety.